Pricing Policy
PRODUCT PRICING
1.1. Accuracy and Integrity
- We strive to maintain accurate and up-to-date prices for our sarees and related products on our website. Our pricing team regularly reviews and updates product prices to ensure accuracy.
- Despite our best efforts, errors may occur. In the event of a pricing error (e.g., incorrect price listed for a saree), we reserve the right to cancel any orders placed at the incorrect price.
- If an order is canceled due to a pricing error, we will provide a refund or offer the option to purchase the product at the correct price.
1.2. Currency, Taxes, and Fees
- All product prices listed on our website are in Indian Rupees (INR) unless otherwise specified.
- Product prices displayed do not include applicable taxes except GST (GST is included in the pricing mentioned) duties, or International shipping fees (Domestic Shipping is provided free).
- These charges, if any, will be clearly added to your total order amount during the checkout process.
1.3. Price Changes
- Prices for sarees and other products may change from time to time without prior notice.
- However, any price changes will not affect the price of orders already placed and confirmed by us.
- We reserve the right to adjust prices based on market conditions, supplier costs (e.g., cost of silk or fabric), or other factors.
2. DISCOUNTS AND PROMOTIONS
2.1. Promotional Offers
- Periodically, we may offer promotional discounts on select sarees or services.
- These offers may be subject to specific terms and conditions, such as expiration dates or eligibility criteria.
- Promotional offers cannot be combined with other discounts unless explicitly stated.
2.2. Coupon Codes
- If you have a valid coupon code, you may apply it during checkout to receive the applicable discount.
- Coupon codes are subject to their specific terms and conditions and may have restrictions on usage, such as one-time use per customer or minimum purchase requirements.
2.3. Bulk Orders
- For customers interested in purchasing large quantities or bulk orders of sarees and related products (e.g., for events or wholesale), we offer special pricing and discounts.
- Please contact our sales team for personalized assistance and to discuss bulk pricing options.
3. PAYMENT
3.1. Accepted Payment Methods
- We accept payment through a variety of secure payment methods, including credit/debit cards and other electronic payment options.
- You agree to provide accurate and valid payment information and authorize us to charge the total order amount to your selected payment method.
3.2. Authorization
- By providing your payment information, you authorize us to process your payment for the total order amount, which includes product prices, taxes, duties, and shipping fees.
4. CONTACT INFORMATION
4.1. Questions and Assistance
- If you have any questions or need assistance regarding our Pricing Policy, product prices, or payment methods, please contact our customer support team.
CUSTOMER SUPPORT / GRIEVANCE REDRESSAL
You may direct any queries or concerns relating to the Terms of Use, policies, or product complaints to our customer support team. We will acknowledge the receipt of any consumer complaint within forty-eight hours and endeavour to redress the complaint within one month from the date of receipt.
Contact Details:
- E-mail ID: info@rajasvisilks.com
- Contact No: 7447549035